A telecoms rant

You’d think that telecoms (esp in South Africa, where being one is a license to print money) would do everything they could to get you to spend money with them? If only.

Cellphones (at least Vodacom) have always required you to manually enable International phone calls & International roaming, by giving them a call and requesting it. This is a pain, to say the least. And you normally forget until you are already in another country.

But Telkom have taken this to a new level. I got a new phone line last month (which still doesn’t have working DSL, grr!), and just noticed that I can’t make International calls on it. So I phone telkom. Amazingly I didn’t have to wait on hold at all (something never before experienced when calling the beast), and the lady I spoke to told me I have to “Visit a Telkom Shop with my ID”. WTF? How hard are they making it to spend money on them?

Is there any legitimate reason that international calls are blocked? With our pricing, it’s easy to knock up a multi-k-ZAR bill without even thinking about dialling an international number, so they aren’t protecting anyone.

In related news, the reason you can’t have incoming connections on Vodacom 3G (even with “internetvpn”) is because then you’d be liable for the cost of any DOS you received. Isn’t this a problem that hosting providers and ISPs already have to deal with? Why are mobile operators special? We need some Internet Neutrality and Telecoms sense in this country…

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